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Document 360: #1 Knowledge Base Software

Prove My Help Authoring Tools Survey Wrong

by David CHEN on Sep 10, 2008 •
categories: technical-writing

The Help Authoring Tools survey in my blog's sidebar has been the source of no little controversy, and I've left it up there for a reason. I've been telling myself that when 1,000 people participate, I'll officially analyze the results. (So far 784 have voted.)

However, Char James-Tanny announced a new help authoring tools survey, this one sponsored by the HAT-Matrix (not to be confused with the Matrix movie). The new HAT-Matrix's survey is a little more official looking. Perhaps the creators have taken into account all of the slippery variables that lead to survey bias.

So I ask you to please take a minute and fill out the help authoring tools survey published by the HAT-Matrix. I'm really curious to know if the survey in my blog's sidebar is bogus or if it carries any weight. The HAT-Matrix's help authoring tools survey will be available until the end of September 2008.

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