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Document 360: #1 Knowledge Base Software

New Simplifying complexity tutorial: Discoverability through metadata

by David CHEN on Feb 5, 2018 •
categories: simplifying-complexity

Previously, I explored the use of embedded maps to help guide users through larger processes. But all the maps I showed were linear maps. What about maps for non-linear, complex systems? In the Simplifying Complexity section of my site, I added a new tutorial for navigating through more non-linear, complex spaces. The strategy involves tagging content with metadata so that it can be surfaced to the users in the right context.

You can read the tutorial here: Discoverability through metadata – strategies to guide users through complex, non-linear systems.

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