Upcoming presentations

  1. Feb 2021. MEGAComm Communicator's Conference. Israel/online.

Past Presentations

  1. May 29, 2020. Remote discussion: Techcomm in the times of pandemic. Hosted by Write the Docs Australia
  2. May 27, 2020. How Trends in API Documentation Differ from Other Tech Comm Trends. API the Docs Virtual 2020
  3. March 26, 2020. Developer Doc Trends" WAPI Radio, by Readme.com"
  4. March 12, 2020. Comparing trends in developer docs with more general tech comm trends." STC Washington DC chapter.
  5. January 23, 2020. API Documentation Workshop. Los Angeles, California.
  6. November 19, 2019. API Documentation Workshop. San Francisco, California.
  7. September 19, 2019. "Customer-obsessed documentation: technical writing at Amazon." Amazon Technical Communicators Conference (internal). Seattle, Washington.
  8. August 30, 2019. API Documentation Workshop. Full-day. Computer History Museum, Mountain View, California.
  9. May 21, 2019. "Tech Comm Trends: Providing Value as a Generalist in a Sea of Specialists." STC Puget Sound chapter. University of Washington, Seattle, WA.
  10. May 5, 2019. "API Documentation workshop." Preconference full-day workshop. STC Summit. Denver, Colorado.
  11. May 6, 2019. "Tech Comm Trends: Providing Value as a Generalist in a Sea of Specialists." STC Summit. Denver, Colorado.
  12. April 6, 2019. API Documentation workshop." Full-day workshop. STC Carolina chapter. Raleigh, North Carolina. Recording available here.
  13. March 29, 2019. API Documentation workshop for Linode software. Full-day workshop online.
  14. Feb 25, 2019. "Tech Comm Trends: Providing Value as a Generalist in a Sea of Specialists." Keynote. Symposium on Communicating Complex Information (SCCI). Shreveport, Louisiana. Recording available here.
  15. Jan 15, 2019. "Tech Comm Trends: Providing Value as a Generalist in a Sea of Specialists." Brighttalk Webinar. Recording available here.
  16. Nov 8, 2018. API Documentation Workshop" — in collaboration with The Content Wrangler. Menlo Park, California. November 8, 2018. Recording available here.
  17. Oct 10, 2018. How specialization and complexity are changing the role of technical communicators. Keynote. Amazon Technical Communicators Conference (internal). Seattle, Washington.
  18. Oct 4, 2018. How specialization and complexity are changing the role of technical communicators. Keynote. SAP Writers Conference (internal). Palo Alto, California."
  19. Sept 26, 2018. STC Arizona Chapter API Doc 101 Conclusion Webinar. Metro Phoenix Technical Communicators.
  20. Sept 16, 2018. Thoughts on documentation quality. Short presentation/discussion with Univ. of North Texas class, tech comm program.
  21. March 10, 2018. API documentation workshop (half-day). Denver, Colorado. WTD/STC. Recording available here
  22. March 9, 2018. Docs-as-code authoring and publishing workflows. Denver, Colorado. WTD/STC. Recording available here.
  23. Feb 21, 2018. Beyond mere endpoint reference — the overlooked content in API documentation. STC SF chapter.
  24. Feb 13, 2018. Recording available here. San Diego STC chapter. Webinar.
  25. January 18, 2018. Publishing tools for API documentation. WTD SF chapter, South Bay.
  26. November 20, 2017. Intro to API Documentation. STC Silicon Valley chapter.
  27. September 20, 2017. Q&A about WTD Portland presentation on Building navigation for your doc site. Write the Docs Austin Meetup.
  28. July 20, 2017. Q&A about WTD Portland presentation on Building navigation for your doc site. Write the Docs Bounder/Denver Meetup.
  29. May 15-16, 2017. Building navigation for your doc site: 5 best practices. Write the Docs, Portland 2017.
  30. February 14, 2017. User-centered design principles for organizing documentation. STC Twin Cities chapter
  31. January 18, 2017. Writing tech docs like a hacker with Jekyll. Southwestern Ontario Chapter. Webinar.
  32. January 10, 2017. User-centered documentation: Applying universal principles of design to tech comm Presentation to private company.
  33. January 9, 2017. Harnessing the Chi of Swagger in Your API Docs [TC Dojo] TC Dojo.
  34. May 23, 2016. Writing tech docs like a hacker with Jekyll. STC Silicon Valley presentation.
  35. May 15, 2016. Documenting REST APIs. STC Summit Pre-conference Workshop. Anaheim, California.
  36. May 17, 2016. Writing Technical Docs Like a Hacker with Jekyll. STC Summit. Anaheim, California.
  37. May 7, 2016. Writing Technical Docs Like a Hacker with Jekyll. Jekyll Conf 2016.
  38. March 29, 2016. Creating professional looking graphics in the easiest, simplest way possible. Write the Docs -- San Francisco. Lightning Talks.
  39. March 19, 2016. Documenting REST APIs workshop. STC Sacramento chapter. Rocklin Public Library, Sacramento, CA.
  40. February 18, 2016. Best practices for REST API documentation. STC webinar. Online.
  41. January 25, 2016. How to apply agile processes to manage your life's projects TC Camp. Santa Clara, California. 2-minute talk as part of Camp feud debate.
  42. TC Camp Feud. Two-minute debate. January 23, 2016.
  43. Oct 30, 2015. API documentation workshop for Expert Support group, Part 3: Platform API documentation
  44. Oct 13, 2015. API documentation workshop for Expert Support group, Part 2: Publishing REST API documentation
  45. Oct 6, 2015. API documentation workshop for Expert Support group, Part 1: Documenting REST APIs
  46. Sept 30, 2015. API documentation workshop for Expert Support group, Part 3: Platform API documentation
  47. Sept 16, 2015. API documentation workshop for Expert Support group, Part 2: Publishing REST API documentation
  48. Sept 2, 2015. API documentation workshop for Expert Support group, Part 1: Documenting REST APIs
  49. August 11, 2015. API/Software Authoring Environments. North Bay Communicators Network. Roundtable discussion.
  50. June 21-24, 2015. Publishing strategies for API documentation. STC Summit. Cleveland, Ohio.
  51. June 21-24, 2015. API Documentation Workshop. STC Summit. Cleveland, Ohio.
  52. May 13, 2015. Jekyll versus DITA: Bridging the Gap between Tech Comm and the Web. STC Berkeley chapter. Berkeley, California.
  53. May 7, 2015. Survival Strategies for API Documentation. East Bay STC Chapter. Dublin, California.
  54. May 7, 2015. User-Centered Documentation. Google presentation. Mountainview, California.
  55. March 12-13, 2015. API Documentation workshop. tcworld India, Bangalore.
  56. March 12-13, 2015. Innovation in Technical Communication. tcworld India, Bangalore.
  57. February 2, 2015. Survival Strategies for API documentation. Southern Ontario STC chapter. webinar.
  58. January 24. API Documentation Workshop. TC Camp. Santa Clara, California.
  59. Oct 22, 2014. Perfecting the audio narration in instructional videos. Information Development World.
  60. Oct 15, 2014. Publishing strategies for API documentation. San Francisco STC chapter.
  61. May 29, 2014. Writing code samples. soap! conference - webinar (Poland).
  62. October 21, 2013. "Why Users Can't Find Answers to Their Questions in Help." Silicon Valley STC Chapter.
  63. November 13, 2013. Why Users Can't Find Answers to Their Questions in Help. Berkeley STC Chapter.
  64. January 16, 2013. "Why Users Can't Find Answers to Their Questions in Help." Sacramento STC Chapter.
  65. June 13-14, 2013. Make Your Content More Findable When Users Browse and Search. User Assistance Europe. Manchester, UK.
  66. June 13-14, 2013. Creating Video Tutorials for User Assistance. User Assistance Europe. Manchester, UK.
  67. November 15, 2012. Writing and Editing Scripts for Video Tutorials. Webinar. STC Technical Editing SIG, STC.
  68. October 7, 2012. Producing Professional Sounding Audio in Video Tutorials. Lavacon Conference. Portland, Oregon.
  69. June 7, 2012. Creating Help in a Wiki Environment. Webinar. STC.
  70. January 25, 2012. Designing Quick Reference Guides. Webinar. STC.
  71. January 26, 2012. Organizing Help Content: Breaking Out of Topic-Based Hierarchies. Webinar. STC Ontario Chapter. 10 am MST.
  72. January 24, 2012. Designing Quick Reference Guides. STC Webinar.
  73. December 1, 2011. Organizing Help Content: Breaking Out of Topic-based Hierarchies. STC Webinar Series. 2pm MST.
  74. October 13, 2011. Appearance on TechSmith's web show: The Forge. Talked about screencasting.
  75. June 10, 2011. Organizing Help Content: The Problem of Findability. MindTouch Webinar with The Content Wrangler. Online
  76. May 2, 2011. WordPress and Blogging Workshop. STC Summit 2011, Sacramento.
  77. May 3, 2011. "Organizing Help Content: Breaking Out of Topic-based Hierarchies." STC Summit 2011, Sacramento.
  78. October 14, 2010. "Careers in Technical Communication: Getting Started and Finding Your Niche." Brigham Young University - Idaho. Rexburg, Idaho.
  79. October 6, 2010. "Finding and Producing Relevant Content -- Social Media Strategies." Brigham Young University - Provo. Provo, Utah.
  80. June 18, 2010. "Developing a Personal Voice in Audio." e-Learning Half Day, Intermountain-STC chapter, Salt Lake City, Utah.
  81. May 3, 2010. "Developing a Personal Voice in Audio" presentation." STC Summit, Dallas, Texas.
  82. May 2, 2010. "Presentation: "Developing and Designing Blogs with WordPress." STC Summit, Dallas, Texas.
  83. April 23, 2010. "Trends in Technical Communication: Changing Roles for Technical Communicators. Missouri State University Workshop for Teachers of Technical Writing." Springfield, Missouri.
  84. April 22, 2010. "Trends in Technical Communication: Hybrid Roles, Social Media, Collaborative Authoring, and Multimedia." Missouri State University Workshop for Teachers of Technical Writing. Springfield, Missouri.
  85. April, 2010. "From Overlooked to Center Stage." STC Atlanta Currents Conference (keynote). Atlanta, Georgia.
  86. April 2, 2010. "Technical Writing Deep Dive." Co-presentation with Paul Pehrson as part of the LDS Community Developer Conference. Salt Lake City, Utah.
  87. March 26, 2010. "Developing a Personal Voice in Audio." PodcampSLC. South Jordan, Utah.
  88. March 19, 2010. "Introduction to Technical Writing." Virtual presentation. Wheaton College, Illinois.
  89. January 28, 2010. STC Webinar for Community Leaders on WordPress. 1-2 p.m. EST.
  90. December 16, 2009. STC Webinar. 1 p.m. EST. "Screencasting: Video Tutorials for the Web."
  91. November 14, 2009. Intermountain-STC Online Presence Workshop / Blogging. Logan, Utah.
  92. November 5, 2009. How to Start a Blog and Podcast. Orlando STC chapter, Orlando, Florida.
  93. November 3, 2009. The Seven Deadly Sins of Blogging. STC Suncoast chapter, Tampa, Florida.
  94. October 19-21, 2009.Web 2.0 and Social Networking. WebWorks RoundUp 2009, Austin, Texas.
  95. October 14-15, 2009. SORT Conference, Beyond the Manual: Choosing the Right Help Format. Salt Lake City, UT.
  96. October 8, 2009. Technical Writing Presentation. Brigham Young University - Idaho. Rexberg, Idaho.
  97. July 29, 2009. Converting Readers from Casual Subscribers to Devoted Followers. STC Webinar.
  98. June 10, 2009. Trends Panel. TransAlpine Conference. Vienna, Austria
  99. June 10, 2009. Blogging, podcasting, screencasting. TransAlpine Conference. Vienna, Austria
  100. June 9, 2009. Quick Reference Guides: Short and Sweet Documentation. TransAlpine Conference. Vienna, Austria
  101. June 8, 2009. WordPress workshop. TransAlpine Conference. Vienna, Austria
  102. May 5, 2009. Quick Reference Guides: Short and Sweet Documentation. Co-presentation. STC Summit. Atlanta, Georgia.
  103. May 4, 2009. What You Learn By Watching Others Use Your Documentation. Progression. STC Summit, Atlanta, Georgia.
  104. May 3, 2009. Blogging. STC Summit, Atlanta, Georgia.
  105. April 14, 2009. WordPress webinar. STC Suncoast chapter in Florida. (webinar)
  106. March 26, 2009. Podcasting: How to Interview Local and Remote Guests. Podcamp Utah. South Jordan, Utah.
  107. February 26, 2009. Quick Reference Guides. Intermountain-STC chapter, Salt Lake City, Utah. (co-presenting)
  108. February 19, 2009. Blogging for Technical Communicators. Rocky Mountain STC chapter, Colorado. (webinar)
  109. September, 2008. “Blogging and Podcasting.” STC-Intermountain chapter, Salt Lake City, Utah.
  110. May 12, 2008. “Combining Social Media with Help Authoring” STC-Phoenix (webinar)
  111. June, 2008. “Strategies for Marketing Yourself and Your Expertise To Others” (Panel participant). STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  112. June, 2008. “The Art of the Podcast.” STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  113. June, 2008. "Evangelizing, Proselytizing, and Preaching: Strategies for Marketing Yourself and Your Expertise To Others." Participation in a panel discussion led by Scott Abel. STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  114. June, 2008. “Meet the Bloggers.” STC Summit – Philadelphia. Philadelphia, Pennsylvania.
  115. April, 2007. “Introduction to WordPress.” Doc Train West 2007, Vancouver, B.C.
  116. April, 2007. “20 Principles of Blog Usability.” Doc Train West 2007, Vancouver, B.C.