Follow the same patterns (navigation, naming, locations, look and feel) from one instance of your tech docs to another. Additionally, maintain consistency with industry-wide help standards and approaches.
Consistency
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- Overview
- Readability
- Legibility
- Signal-to-Noise Ratio
- Picture Superiority Effect
- Performance Load
- Personas
- Normal Distribution
- Design by Committee
- Depth of Processing
- Iteration
- Modularity
- Hierarchy
- Five Hat Racks
- Progressive Disclosure
- Entry Point
- Desire Line
- Wayfinding
- Immersion
- Consistency
- Forgiveness
- Conclusion