Users desire to be immersed in the application or system they’re using. They don’t want to leave that system to consult a separate, external system for help. As much as possible, bring help into the application to prolong the user’s immersion in the application context.
Immersion
-
- Overview
- Readability
- Legibility
- Signal-to-Noise Ratio
- Picture Superiority Effect
- Performance Load
- Personas
- Normal Distribution
- Design by Committee
- Depth of Processing
- Iteration
- Modularity
- Hierarchy
- Five Hat Racks
- Progressive Disclosure
- Entry Point
- Desire Line
- Wayfinding
- Immersion
- Consistency
- Forgiveness
- Conclusion