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Document 360: #1 Knowledge Base Software

The Convergence of Web 2.0 with Help Documentation — Tom Johnson

by David CHEN on Jan 3, 2007 •
categories: podcasts

Download the MP3 file
Duration: 26 min.

In this podcast, I talk about the convergence of web 2.0 with help documentation. I mention examples of Web 2.0 sites, such as Flickr, Payscale, and Digg, and what help files need to incorporate these same Web 2.0 features.

You can read a transcript of the podcast on my blog.

Music is from Podshow.

You can leave a comment on this post or send me an e-mail at tomjoht@gmail.com.

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