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Document 360: #1 Knowledge Base Software

STC Conference: Michael Gernes, Central Iowa STC Community

by David CHEN on May 19, 2007 •
categories: podcasts

Download MP3
Duration: 4 min.

Michael says his favorite session was Web 2.0, and explains the difficulty of getting a large organization to adopt some of the Web 2.0 technologies. He comments on the challenge of getting your voice heard in a large organization.

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