Recording of "Video Tutorials for User Assistance" (UA Europe Presentation)
- Download MP3 (right-click, then Save Link As)
- PowerPoint Slides
- PDF version
This is an audio recording of a presentation I gave at UA Europe in June 2013. Here's the description:
Next to Google, YouTube is the second most popular search engine on the web. The popularity of video, especially for how-to scenarios, suggests that it should play a more prominent role in user assistance. However, creating videos poses a number of challenges. Writing a conversational script, recording professional sound, showing crisp screen images, and integrating video into your online help can be tricky. Additionally, in agile environments, video tutorials often have a short shelf-life — remaining current only until the next release. When you create videos, therefore, you have to create them inexpensively and quickly. At the same time, you must maintain a high quality for the visual display and sound.
(Just a note: The recording is audio only. There isn't a version of the slides synced to the audio.)
